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Privacy policy

In compliance with the Personal Information Protection Law, and in view of the importance of proper handling of information, with which the customers may be identified, including customers’ names, addresses, telephone numbers, and e-mail addresses, the Company will handle personal information under the following policy:

1. Purposes of use

When obtaining personal information, the Company will clearly state the purposes of use thereof and will not use it for any other purpose than these purposes without customers’ consent.

Note, however, that this statement shall not be applied if provided for otherwise in laws and regulations concerning the protection of personal information.

  1. (1) For responses to inquiries from customers
  2. (2) For various measures to meet customers’ demands.

2. Provision to third parties

In principle, the Company will not provide any third party with the personal information provided by customers except in the following cases:

  1. (1) Where customer’s consent is obtained
  2. (2) Where the Company outsources personal information handling to external companies
  3. (3) Where provision is urgently required to protect human lives, bodies, and properties
  4. (4) Where the Company needs to help the National Government or local governments conduct public affairs
  5. (5) Where disclosure and provision are requested pursuant to laws and regulations

3. Management of personal information

The Company will implement the appropriate safety measures to prevent unauthorized access to personal information, loss, destruction, falsification, and leakage of personal information (as per the Company's Confidential Information Handling Regulations). In addition, we will provide the necessary and appropriate supervision and regular training to employees who handle personal information.

4. Inquiries

You can request disclosure in accordance with the procedure prescribed by the Company. If you would like to disclose your personal information, please contact:

General Affairs Section, General Affairs Department, Okamoto Logistics Co., Ltd.

Tel: +81-3-5427-3803

Basic Policy on Information Security

1. Purpose

Based on its Management Policy and Corporate Philosophy, in order to systematically and continuously engage in information security, Okamoto Logistics Co., Ltd. (hereinafter referred to as "Okamoto Logistics") has established the Basic Policy on Information Security (hereinafter referred to as the "Policy") under the perception that information, including trade secrets and personal information provided by customers and business partners or held by Okamoto Logistics, the system used for managing and protecting the said information, and the systems and the like regarding the logistics services of Okamoto Logistics (hereinafter referred to as the "information assets") are important assets in Okamoto Logistics' business activities.

2. Basic attitude

(1) Compliance with laws and regulations
Okamoto Logistics shall comply with the laws and regulations concerning information security, the guidelines established by the government, contractual obligations, and other social norms.

(2) Maintaining a stable management base
Okamoto Logistics shall make efforts to maintain a stable management base, including securing its competitiveness and business continuity, by appropriately managing and protecting its information assets.

(3) Providing safe and optimal logistics services
Okamoto Logistics shall provide safe services to customers and society by taking measures for information security in its business activities, such as the development and design of logistics services.

(4) Contributing to the creation of a safe cyber space
Okamoto Logistics shall contribute to the creation of a safe cyber space so that users of the Internet and other virtual spaces, composed of information systems and information and communication networks where information is distributed (hereinafter referred to as "cyberspace"), can enjoy the benefits with peace of mind.

(5) Information security management
Okamoto Logistics shall continuously promote and improve information security by establishing a governance system and conducting risk management including self-response.

Document request / contact

TEL:03-5427-3800